Access
Access content
At Adelaide Festival, we believe everyone has the right to have access to quality arts and entertainment.
Once the 2025 Adelaide Festival program has been released, our Access guide (including access information related to all performances) and our text-only guide, as well as information about our online access bookings and about the Userway Plugin will be found on this page.
We also encourage you to sign up with Access2Arts for regular updates and offers to accessible arts events.
Please send as an email or give us a call on 1300 393 404 if you have any questions or feedback, we would love to hear from you.
Booking Access Tickets
Online bookings
We are so excited to be able to offer online access bookings across select shows in 2025. This mode of sale offers wheelchair seats/platforms, Companion Card, Audio Described and Auslan Interpreted prices.
Use the button below to automatically apply the 'ACCESS' code to your cart.
Once you select your show, performance date and time, you will see a seat map. Use the + and - symbols in the bottom right corner to zoom.
There are small symbols above the seat icon that demonstrate the seat type. You can also see the written price types when you click the individual seat.
The pre-cart message will confirm the seat type you have chosen.
You may receive a phone call from our Customer Experience team following your booking to confirm specific details. This is so that we can pass on accurate information to the performance venue.
Please note: Due to the complexity of the three performances in Club Amour and their various seating arrangements, Access tickets to this performance will only be available to purchase over the phone. If you prefer to book over email, please contact us at access@adelaidefestival.com.au
Booking over the phone
Access bookings can also be made over the phone through Adelaide Festival. To book, please call 1300 393 404.
Userway Plugin for website accessibility
Look for this Userway Plugin icon at the bottom left of your screen. This accessibility plugin allows for the Adelaide Festival website to be customised to suit individual access needs. This includes font enlargement capabilities and options to adjust contrast, saturation, cursor size, fonts and spacing.
Access Symbols
Look for following symbols on the event pages, or use the filter to find out more about the accessibility of each event.
Wheelchair access
You may need to book specific wheelchair accessible seats depending on the venue. Please see the access notes on the event page and ensure you book accordingly.
Assistive Listening
Make sure you tell the ticketing representative you are seeing an interpreted performance so they can provide the best seating for you to see the interpreter.
Auslan
Make sure you tell the ticketing representative you are seeing an interpreted performance so they can provide the best seating for you to see the interpreter.
Audio Description
Audio description makes the visual verbal for people who are Blind or vision impaired. Through a small radio receiver the patron receives a spoken description of visual elements by a trained audio describer.
When booking please ensure you notify ticketing staff that you require headsets and provide your contact details so pre-show recorded introductory notes can be sent to you in advance. Headsets can be collected in the foyers of each venue near the box office. Headsets are available for collection from one hour prior to show time.
Touch Tour
Indicates a guided or tactile tour prior to a live performance, visual art or museum exhibitions that may be touched.
Relaxed Performance
Indicates a performance is adapted to create a more relaxed environment.
Visual Content
Partly surtitled or includes dialogue, background music and/or sounds.
Fully surtitled or minimal dialogue. Some background music and/or sounds.
No music or dialogue.
For further information on our venues, please go to our Venue page.
Accessible Parking
Thanks to UPark, disability permit holders can apply for an Accessibility Pass, which provides two hours of free parking for up to 52 times per year. This is valid in accessible parking spaces at any UPark.
To find out more about the Accessibility Pass, go to cityofadelaide.com.au or contact the Customer Care Centre on 08 8203 7203.